Terms of Service

These Terms of Service (the "Terms") are an agreement between you and Boring Labs Inc. ("Boring Labs", "we", "us", or "our"), a Canadian federal corporation with its registered office at 601 Rivermede Road, Concord, Ontario. They govern your access to and use of Hakkuu, our small-business bookkeeping software, including our websites, web application, and mobile apps (together, the "Service").

Please read these Terms carefully. By creating an account, clicking to accept, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business or other organization, you confirm that you are authorized to bind that organization, and "you" refers to both you and that organization. If you do not agree, do not use the Service.

1. Definitions

• Account Data means the information about you and your account — for example your name, email address, phone number, and login credentials.
• Customer Content means the data you create, upload, or generate through the Service — for example your invoices, quotes, expenses, receipts, inventory, payment records, tax identifiers, and information about the people and businesses you deal with (your "Business Contacts").
• Business Contact means an individual whose personal information you enter into the Service, such as one of your customers, suppliers, or clients.
• Subprocessor means a third party we engage to help deliver the Service, listed on our Subprocessors page.

2. Your account

You need an account to use most of the Service. You may register with an email address and password, or through Google or Apple sign-in. You agree to provide accurate information and to keep it current. You must verify your email address before some features become available.

You are responsible for everything that happens under your account, including keeping your password and any two-factor authentication secret and secure. Notify us at legal@hakkuu.com or security@hakkuu.com if you believe your account has been accessed without your permission.

You may invite team members and assign them roles (for example owner, manager, staff, accountant, or viewer). You are responsible for your team members' use of the Service, for the access levels you grant them, and for removing access when it is no longer needed.

Eligibility. You must be at least [FOUNDER: minimum age — recommend 18 or age of majority in your province] and able to form a binding contract to use the Service. The Service is currently offered to residents of Canada outside Quebec (see section 16).

3. Subscriptions, trials, billing, and cancellation

The Service is offered on a subscription basis. New accounts start with a free trial that runs for 30 days from signup unless a different period is stated to you at signup. When your trial ends, you must subscribe to a paid plan to keep full access; if you do not, your account may become read-only.

Paid subscriptions are billed in advance through our payment processor, Stripe. By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis until you cancel. Prices are shown in the Service and are exclusive of any applicable taxes unless stated otherwise.

You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period; you keep access until then. Except where required by law, payments are non-refundable and we do not provide credits for partial billing periods.

We may change our prices or plans. If we increase the price of a plan you are on, we will give you at least [FOUNDER: price-change notice period — recommend 30 days] notice before the change applies to you, and the new price takes effect on your next renewal. If you do not agree, you may cancel before the change takes effect.

4. Acceptable use

You agree not to:

• use the Service to break any law, or to store or send content you do not have the right to store or send;
• upload malware, or attempt to gain unauthorized access to the Service, other accounts, or our systems;
• probe, scan, or test the vulnerability of the Service except under our responsible disclosure policy;
• interfere with or disrupt the Service, or place an unreasonable load on our infrastructure;
• resell, sublicense, or provide the Service to third parties except your own authorized team members;
• reverse engineer or copy the Service except to the extent this restriction is prohibited by law;
• use the Service to send unsolicited or unlawful messages, or in a way that violates the privacy or anti-spam rights of the people you contact through it.

You are responsible for complying with Canada's Anti-Spam Legislation (CASL) and applicable privacy law when you use the Service to email invoices, quotes, or reminders to your Business Contacts.

5. Your content and ownership

You own your Customer Content. We do not claim ownership of it. You grant us a limited, non-exclusive, worldwide licence to host, copy, transmit, display, and process your Customer Content only as needed to operate, secure, support, and improve the Service for you, and to provide the features you use (such as receipt scanning, tax calculation, document generation, and backups). This licence ends when your content is deleted, except for copies retained in backups for the limited period described in our Privacy Policy or as required by law.

Your Business Contacts. When you enter personal information about your Business Contacts, you remain responsible for that information. As between you and us, you decide why and how it is used, and we process it on your behalf and on your instructions to provide the Service. You confirm that you have the necessary rights, consents, and lawful basis to provide that information to us and to have us process it, and that you will honour your own obligations to your Business Contacts under applicable privacy law. Our handling of that information is described in our Privacy Policy.

You are responsible for keeping your own copies of important data. The Service includes export tools and optional backups, but you should not rely on the Service as your only record store.

6. Hakkuu is not accounting or tax advice

This is important, so we say it plainly. Hakkuu is a software tool. It calculates tax rates and amounts (including GST, HST, and QST), generates invoices, quotes, and financial documents, and helps you organize your records. Hakkuu is not an accountant, bookkeeper, auditor, tax preparer, or tax or legal adviser, and using it does not create any professional-advisory relationship.

The tax rates and rules in the Service are based on published government sources believed current at the time, but rates and rules change and may not fit your specific situation. You are solely responsible for the accuracy and completeness of your records, your invoices and quotes, and any tax returns, filings, remittances, and payments you make. Before you rely on any number the Service produces — especially for filing or remitting tax — you should verify it and, where appropriate, consult a qualified accountant or tax professional. We are not responsible for penalties, interest, reassessments, or other losses that result from your reliance on the Service.

7. Third-party services and integrations

The Service connects to third-party services so you can do more — for example Stripe for billing, Flinks and Plaid for bank-feed imports, Google and Anthropic for receipt scanning and AI features, and Google Drive, Dropbox, or Amazon S3 for optional backups you configure. When you enable an integration, you may be subject to that provider's own terms and privacy practices, and you authorize us to exchange the data needed to make the integration work. We are not responsible for third-party services we do not control. Our Subprocessors are listed on our Subprocessors page.

8. Beta and experimental features

We may offer features that are labelled beta, preview, experimental, or similar. These are provided "as is", may change or be withdrawn at any time, and may be less reliable than the rest of the Service. AI-assisted features (such as receipt extraction, expense categorization, and the AI assistant) can make mistakes — always review their output before you rely on it.

9. Service availability

We work to keep the Service available and reliable, but we do not promise it will be uninterrupted or error-free, and we do not offer a uptime service-level guarantee at this time. We may perform maintenance, and we may modify or discontinue features. Support is provided by email; we aim to respond promptly but do not commit to a specific response time at launch. [FOUNDER: support SLA — recommend email support, best effort, no committed response time at launch]

10. Suspension, termination, and data export

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users; where practical and lawful, we will give you notice and a chance to fix the problem first.

After your account is closed or terminated, you will have a window of [FOUNDER: data export window — recommend 30 days after termination to export data before deletion] to export your Customer Content, after which we will delete or de-identify it in line with our Privacy Policy, except for data we are required or permitted to keep by law. Deleted records may remain recoverable for a limited period through the trash and backup mechanisms described in the Service and our Privacy Policy.

11. Disclaimers

Except as expressly stated in these Terms and to the fullest extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that its results — including tax calculations — will be accurate or complete. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to the Service or these Terms, even if advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or related to the Service or these Terms will not exceed [FOUNDER: liability cap — recommend the greater of the fees you paid us in the 12 months before the claim, or CAD $100]. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

You agree to indemnify and hold harmless Boring Labs and its directors, officers, and employees from third-party claims, damages, and reasonable expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Service, your breach of these Terms, or your violation of law or the rights of another — including the rights of your Business Contacts. We will notify you of any such claim and you may participate in the defence; you will not settle a claim in a way that imposes obligations on us without our consent.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we assign the updated document a new version number and effective date, and we record the exact version and content hash that each user accepts. For material changes, we will ask you to review and re-accept the updated Terms the next time you use the Service; if you do not accept, you may not be able to continue using it. Your continued use after an update takes effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The courts located in Ontario have jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction, subject to any mandatory consumer-protection rights you have where you live.

16. Where the Service is offered

The Service is currently offered to businesses and individuals in Canada, except that we do not currently offer it to residents of Quebec while we complete French-language documentation and our readiness for Quebec's privacy law (Law 25). If you are in Quebec, you may join our waitlist, but you should not use the Service until we make it available to you.

17. General

• Entire agreement. These Terms, together with our Privacy Policy and any plan-specific terms, are the entire agreement between you and us about the Service.
• Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver. If we do not enforce a right, that is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Notices. We may send notices to the email address on your account or post them in the Service. You can reach us at the address below.

18. Contact

Boring Labs Inc.
601 Rivermede Road, Concord, Ontario, Canada
Questions about these Terms: legal@hakkuu.com